VoiceIQ / Insights
Insights: practical ideas on turning comments into customers.
Written for Kenyan businesses, leaders, churches, schools and agencies. New articles arrive here first, and in the SikiaIQ Newsletter.
A 10-minute routine for finding buyers in your commentsMost sales questions sit in plain sight under your posts. Here is a simple daily routine to catch them before they go cold.
- Kiswahili and Sheng phrases that mean "I want to buy"A working list of the phrases customers use in comments when they are ready to buy, and what to do when you see each one.
- Five complaints to count every week, and what to do about eachYou cannot fix what you have not counted. Five complaint types show up in almost every business's comments, and each has a simple first fix.
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